House365 User Agreement

Website ( is owned and operated by House365. User agrees to House365 terms of service and privacy policies since the completion of signing-up.

House365 reserves all right to revise the contents terms of service without notifying users. Upon revision, House365 will publish its revision notification made on corresponding web pages. User reserves the right for service withdrawal when disagreeing to the terms. By continuing the use of the services provided by House365, it is deemed that user agrees and accepts the revision made to the terms.

1. Service Statement

House365 provides one-stop real estate services in Vietnam including: consulting for the property investment plan, handling property purchase process, managing property for trustors, covering the whole life cycle of the real estate investment in Vietnam; It also includes house renting services for high-end customers living or working in Vietnam with post-renting services such as customized commute and butler services. Unless otherwise stated, this statement applies to the condition where any change or enhancement to existing services, including newly launched product and service.

To use the services provided by House365, user needs to have legitimate access to the Internet with cost on his/her own. User also needs to have related devices for service fulfillment.

2. Law Abidance

User agrees to abide by laws and regulations. User is considered fully responsible for all actions and results since service activation with the required awareness that unlawful actions is legally prosecutable.

House365 reserves the right to terminate service for whoever is with proven possibilities of any violation against laws or regulations.

3. User Qualification

Terms do not apply to users that are locked or deleted in the system. User shall not have multiple valid user accounts or sell or transfer the user account to any third party. Violation to any above stated leads to user disqualification.

Unqualified users will be deprived of rights of continuing the services by House365.

4. Registration Rule

While signing up, user needs to ensure authenticity, validity and integrity for info user submits. Any proven possibility of the violation entitles House365 with the rights to restrict user from his/her access to the web site or terminate its service partially or fully.

The username submitted should not infringe other users’ legitimate information or reputations.

House365 reserves the rights to withdraw the usernames without user’s agreement which possibly violates or inclines to any violation.

House365 reserves the rights to withdraw the usernames without user’s agreement which possibly violates or inclines to any violation.

User is obligated to ensure the password safety and is deemed to be fully responsible for any due upcoming consequence, including but not limited to loss to user himself/herself, or to holdings of House365 or to any other third party. User should log out of the system after service usage completion per each occurrence, otherwise user’s password security can’t be guaranteed.

If there is any unauthorized use of the username and password or any other security issues, user is responsible for immediate notification to House365.

5. Rules of Use

Upon successful user sign-up, a legitimate system user is established by House365. Each user has a username (cellphone number or E-Mail address) and a password designated by user before user sign-up completion. User is obligated for the password security and is fully responsible for all actions conducted under the username with which user logs in. If user deliberately provides the username and password to any third party, the use account will be temporarily locked or terminated. If there is any password leak or unauthorized use or any other security concerns, user need to notify House365 in an immediate manner. House365 takes no responsibility for any loss caused directly or indirectly from violations against any or some of the requirements stated above.

6. User Behavior

Before user sign-up completion, user needs ensure the authenticity of the provided information to House365 accordingly. User is considered to take full responsibility for any consequence directly or indirectly caused by inaccuracy, fraudulence or inauthenticity of the provided information to House365.

User needs to abide by corresponding laws and regulation in the request for or in the use of the services provided by House365. As possibility detected for any violation against below conditions, House365 reserves the right to terminate the services to user at any time without pre-notification:

  1. (1) Conducting any public statement or action in the violation against the laws or regulations.
  2. (2) Uploading, posting or forwarding any illegal, reactionary, obscene, vulgar content.
  3. (3) Uploading, posting or forwarding any harassment, defamation, infringement causing privacy damage or discredit to the reputation of others or goodwill.
  4. (4) Uploading, posting or forwarding any racial discrimination or other inappropriate content, including but not limited to text, picture, video information or in any other format.
  5. (5) Making the use of the other person’s or entity’s features, characteristics, market images, commercial holdings or other socially popularized symbols for a recognition mix-up for profitable purposes.
  6. (6) Conducting any product or service advertising campaign unrelated to House365 or its holdings in any form.
  7. (7) Conducting inappropriate actions identified by House365.

7. Intellectual Property Protection

All intellectual properties within House365 or its website or its corresponding services (including but not limited to copyright, patent, trademark, logo, service identifier, trade name, design, in regardless of registered or not), web content, service content, backend operational database, website design, text or chart, software, picture, video, audio or combinations of any above, all software programming, source code or scripts, all legal property or content owned or managed by House365.

Unless authorized with written consent by House365, any of the above material shall not be reproduced, forwarded, copied, distributed, republished, downloaded, displayed, posted or transmitted in any form. Nor shall they be sold, leased or sublet in any manner in redevelopment, or in any other commercial use. However, user can retrieve and display web content on the computer screen, and electronically stored on the hard disk the contents (but shall not be stored on server or other network-based storage disc), and personal content printing for non-commercial purpose on the condition that its copyrights or proprietary rights shall not be modified. Without House365 permission, the user shall not copy, forward, download, modify, transmit or utilize any material or content on the site for commercial purposes.

8. International Use

Considering the internationality nature of Internet, user agrees to comply with all applicable local laws and regulations, including but not limited to, all applicable laws and regulations related to Guidelines for Online Action and Content Distribution. User agrees to comply with all applicable laws concerning the technology exportation restriction of and data transmission enforced in local country or area, e.g. China.

9. Information Publication on House365

The ‘public areas for service usage’ means where ordinary user has access to. User agrees that House365 reserves the rights to use or forward the information posted on the public area within the site, which is free of charge, valid and irrevocable. Besides, House365 reserves the right to revise, copy or translate on user-submitted contents internally or externally. User takes full responsibility for the information transmitted to House365. House365 is not responsible for any inaccuracy or omission. House365 is not obligated to ensure the authenticity of the user identity or the authenticity of the information submitted by user.

10. Privacy Policy

House365 respects the privacies of user. For more details please refer to Privacy Policy.

11. Communication

User agrees to receive corresponding emails for the services or newsletters from House365. User also agrees that House365 can utilize user’s name and/or email address in the email subject.

12. Change, Suspension or Termination on Service

Any functional or non-functional service adjustment due to system maintenance or upgrade, House365 will try to put a notice on the website in advance.

House365 reserves unilateral rights to suspend or terminate services to users without notice in below conditions:

  1. (1) Submission of counterfeit information to House365.
  2. (2) Violation against the terms outlined on this page.
  3. (3) Commercial use of House365 without consent.

13. Enhancement and Revision

House365 reserves the rights to enhance and revise the terms based on changes of corresponding laws and regulations. House365 reserves the right to enhance and modify at any time. While using the services by House365, it’s necessary for user to carefully read and confirm the terms. In case of any dispute, please refer to the Terms of Service of the latest version.

14. Special Agreement

Any user behavior which violates the laws or regulations or third party’s interests or rights, House365 has the right to delete corresponding information from the user and suspend or terminate services to the user.

User takes full responsibility using services of House365 to conduct any illegal infringements. The financial loss caused by this will be fully at the user side.

House365 reserves the final right to interpret on this document and its contents.